Great Paralegal ≠ Great Intake Person One law firm lost a client because a paralegal handled the intake call without empathy. Hear the real example that shows why having the right person answer the phone makes all the difference. Click the bio link to watch the full episode. https://bio.link/keithdyer #LegalCustomerService #LawFirmMistakes #IntakeTraining #ClientFirst #LawFirmTips #LegalLeads | LEXGRO
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Great Paralegal ≠ Great Intake Person One law firm lost a client b…
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