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Turning on the lights isn't as simple as flipping a switch. Every day in every season, South Hadley Electric Light Department is working to find the best, most efficient, and safest way to bring …
Customer Portal - SHELD
After a century of service to the people of South Hadley, SHELD continues to deliver the personal service and low rates envisioned by our utility’s founders, and remains a valuable asset to the …
Customer Login - SHELD
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The SHELD Customer Service Portal The Customer Service Portal enables you to make online payments, as well as manage your account settings (such as paperless billing or automatic …
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About SHELD Overview RFPs and Specifications SHELD News Archive SHELD History Employment Customer Satisfaction Survey's
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Email Us [email protected] This email is only monitored during business hours.
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As part of our application process, SHELD requires all applicants to provide their social security number. In 2010 Congress made it mandatory for the Utility, as a “creditor,” to require this …
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Understanding Your Bill Customer Charge The Customer Charge pays for the cost to service an electric account including metering, administrative and billing services. The Customer Charge …
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As it stands, SHELD currently exceeds the state proposed 2040 clean energy standard of 80% electricity sold from non-carbon emissions. Throughout the year, there are times when SHELD …
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South Hadley Electric Light Department (SHELD) offers rebates on heat pump systems. Please note that all heat pumps must be installed by a licensed contractor to be eligible for a rebate.