Integrate your existing ticketing system or use a Microsoft List to track support requests and assets. Use a ready-made FAQ page template to address commonly asked questions.

In diesem Artikel erfahren Sie, wie Sie Elemente verwenden, die sich in der SharePoint-Websitevorlage des IT-Helpdesks befinden, und wie Sie die Website so anpassen können, …

Gestire le richieste tecniche, tenere traccia dei dispositivi e condividere i materiali di formazione con l'organizzazione. Questo articolo spiega come usare gli elementi presenti nel modello di …

Planner boards are helpful for communication, too, since they indicate where you and the rest of your team are with respect to completing tasks. Additionally, you can switch to charts view to …

The SharePoint landing page serves as a comprehensive resource for end users exploring functionalities of SharePoint. It offers guidance on getting started with SharePoint, including …

You can use a SharePoint Collect Feedback workflow to route documents and other items stored in SharePoint products to one or more people for their feedback. And with a SharePoint …

Customize site template parts within SharePoint to fit the needs of your organization.

Start from the Microsoft Lists app, Microsoft Teams, or SharePoint using a template, Excel file, or from scratch. This article discusses the list templates that are included with Microsoft 365.

The easiest way to browse help articles is by searching the SharePoint help pane. Articles that show up in the help pane are also available on support.microsoft.com.

Training: This video shows you how to use Microsoft Planner to track customer support issues, such as running a small IT support team. Learn more in this video.