Engage media and industry leaders to expand awareness of the value of quality across the globe. ASQ will seek to drive broad awareness of who we are, what we do, and why our work …

This handbook supports the Quality Auditor BoK, developed for the ASQ Certified Quality Auditor (CQA) program. The Quality Auditor BoK was last revised in 2012.

Automate tasks and processes that can be automated. This can improve quality by reducing the risk of human error and by making the process more consistent. Migrate only makes it less …

The American Society for Quality (ASQ) defines quality as “the totality of features and characteristics of a product or service that bear on its ability to satisfy given needs.”

Inspects, audits, and reports on materials, processes, and products using variable or attribute measuring instruments and techniques to ensure conformance with an organization’s quality …

We are discussing the concept of healthcare quality sometimes called “quality of care and services.” In this book, our focus is on how well the organization performs the many activities …

Briefly describe (200–300 words) the overall concept of your book, including the main topics you address, the compelling reason you believe the book would most benefit the quality …

We know you and your team have worked hard all year to make an impact on quality in your organization. All of us at ASQ and ASQE appreciate everything that you do for the quality …

Now that we have seen the evolution of quality and a pos si ble direction of the quality evolution, from which the CQM/OE BoK may eventually evolve, let us discuss how quality and an …

Review information related to product and quality problems that has been disseminated to those individuals directly responsible for assuring product quality and the prevention of quality …