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  1. Solved: New Fibre install - pre install survey? - BT Community

    Jan 29, 2025 · Hi All, We’re thinking of moving from Sky to BT and the obvious choice seems to be full fibre. However, we’ve recently had the house rendered and I’m not keen on the idea of …

  2. Solved: Can I contact Openreach directly - BT Community

    Jun 19, 2024 · Re: Can I contact Openreach directly Quick update. Rang the 0800 800150 and spoke to somebody in Lincon, rather than request a callback which seems to get a call from …

  3. Solved: ONT location within house. - BT Community

    Feb 10, 2025 · The Openreach connection box is mounted on the outside wall directly behind the ONT so the Fibre Cable run to ONT is about 1 meter long. Question is, can I purchase a 15 …

  4. How to Check Full Fibre Rollout? - BT Community

    Oct 23, 2023 · The Openreach roll-out page has the following information in the first paragraph. We’re committed to building the best digital future for the UK, so we’ve announced an …

  5. Fibre through existing domestic cable duct? - BT Community

    May 25, 2024 · Fibre through existing domestic cable duct? OpenReach will be installing my full fibre broadband this week. I've realised that I've got an old cable duct running from a place …

  6. Solved: What is a 5C socket, and why do I have two other “... - BT ...

    Apr 3, 2024 · Hi all I am helping my mum renovate her flat. There are a few OpenReach sockets and we are trying to understand the role of each one… 1) We have a master socket labelled …

  7. Getting fibre installed in my block of flats - BT Community

    Jul 15, 2025 · Getting fibre installed in my block of flats Hello I've checked the BT broadband availability checker and it doesn't look like my block is in openreach's plans to roll out fibre. I …

  8. FTTP - Red LOS light - what should I do? - BT Community

    Nov 24, 2025 · Had FTTP since 4th Aug and it’s been rock solid until this evening. First noticed the SH2 flashing purple and lastly moved a unit out the way to get a good view of the …

  9. Solved: ONT box - BT Community

    Mar 8, 2025 · Openreach will though, providing you take out FTTP Service from a CP that uses the Openreach Fibre Network. The Casing in that link, Openreach stopped using that when …

  10. Solved: Flashing PON light - BT Community

    Mar 12, 2024 · Good morning , I’ve been reading through the previous posts and wondered if anybody can help. I’ve just joined BT. My FTTP was installed last Wednesday and an hour …