Feb 14, 2023 · Just tried via Safari and I seem to login ok but as soon as click on anything it says logged out as you pressed back button (I didn’t).

Jul 20, 2022 · NS&I have now introduced two factor authentication, so this morning when I tried logging on, it said I needed to create a six digit PIN, and logon also requires a One Time …

Nov 16, 2023 · Hi Not sure if this is still relevant but I have been having trouble staying logged into NS&I website. I would log in, then be taken to the main page and logged out immediately after …

Jun 3, 2025 · Four fruitless hours today trying to log in to NSandI. Their 2-factor authentication system asks you to press the star key (*) to listen to the one time passcode, but doesn't …

Nov 14, 2024 · Hello. I have a direct saver account and simply want to give my friend the account number and sort code so they can pay me.

Aug 28, 2020 · I want to check a deposit made yesterday by debit card to my Income Bonds a/c and the nsandi website says if the deposit doesn't show to check 'Pending transactions' but I …

Sep 8, 2025 · Hi All, I've been moving more money into NS&I recently and am currently in the situation where I can't login!

Jan 9, 2025 · I deposited some money into my Direct Saver with NS&I on 1st January. Even though the 1st was classed as a bank holiday, it is now 9th January, and that money that was …

Mar 5, 2024 · Entering an on-screen six digit code via telephone is the second part of the two-factor authentication process to log into NS&I accounts. It's the part that usually goes wrong …

Aug 18, 2022 · The second factor is your trusted device, rather than your phone.