Freshservice for Business Teams Enables non-IT departments such as HR, Facilities, Finance, Legal, and Marketing to deliver seamless employee experiences on a unified, AI-first platform. …

Mar 7, 2022 · <yourcompanyname>.freshservice.com. You have access to your service desk’s knowledge base and announcements even before you login. You’ll also be able to raise a …

Jul 10, 2024 · With project management in Freshservice tightly coupled with service delivery, you would need to create projects from incoming tickets, problems, or changes to directly …

Jul 21, 2023 · You can access your account through the URL yourcompanyname.freshservice.com or your custom vanity URL if you've set one up. Enter …

Setup your support channels, end-user portal, Freshthemes, and more.

Jun 26, 2025 · Get started Freshservice is a user-friendly IT help desk application packed with AI-powered features. Set up Freshservice to reach your employees with powerful ticketing and …

Nov 18, 2025 · The Service Catalog helps you consolidate all the services that your business provides. It places these services in a structured list, making it easier for you to access and …

Jun 12, 2024 · Changes are inevitable in an organization. It’s extremely critical to plan changes effectively to reduce their impact on the organization. Freshservice provides a change …

Oct 3, 2023 · Steps to set up Microsoft Azure Active Directory Single Sign-on in Freshservice.

Oct 29, 2024 · Note: Please ensure that you read this article in its entirety and understand the actions you may have to take. We are making changes to some of our systems and features to …