What Is CRM (Customer Relationship Management)? | Salesforce
CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …
What Is a CRM? (CRM Meaning, Definition & Examples)
Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …
What Is CRM? Definition, Types, Benefits & Real-World Use Cases
Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering …
What is a CRM System? | Microsoft Dynamics 365
What is a CRM system? Learn why a customer relationship management (CRM) system is essential for enhancing relationships and driving sales, and explore the key features, types, …
What is CRM? | Guide to Customer Relationship Management ...
Customer Relationship Management (CRM) is a technology system that helps businesses manage interactions with current and potential customers by organizing, automating, and …
CRM Explained: What It Is, How It Works, and Why It Matters
Modern CRM marketing uses data collected throughout the entire customer journey (not just after conversion) to understand key behaviors, motivations, and moments that influence decision …
What Is CRM (Customer Relationship Management)? The ...
Jul 17, 2025 · CRM is an acronym used to refer to “Customer Relationship Management.” It describes the tools, technologies, and strategies companies use to manage their customer …
What is a CRM System? Features & Benefits Explained
Jul 31, 2025 · A CRM system is a software tool that helps businesses manage customer relationships, improve sales and marketing, and improve customer service. It centralizes …
What Is CRM? Customer Relationship Management Explained
Sep 4, 2024 · CRM software, often referred to simply as “CRM,” is a key component of CRM strategies. Using features like pipeline management and task automation, your marketing and …
What Is a CRM System? Definition, Advantages & Examples
Feb 12, 2024 · Here, we explain what a CRM system is used for and why it is essential for small businesses. We also outline essential CRM features and functionalities, different types of …