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  1. What Is CRM (Customer Relationship Management)? | Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  2. What is CRM? | Microsoft Dynamics 365

    CRM is used to collect valuable information about your existing and prospective customers, including email addresses, phone numbers, company websites, social media posts, purchase …

  3. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …

  4. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, …

  5. 10 Best CRM Software Of 2025

    My roundup will help you learn about the key features of the 10 best CRMs, how much they cost to use and how they can help your SMB thrive. To determine the best CRM software, I used our...

  6. What is CRM? | Guide to Customer Relationship Management

    A CRM system acts as your business's single source of truth for customer information. It captures every interaction—from the first website visit to post-purchase support—creating a complete …

  7. CRM (Customer Relationship Management): Elements, Benefits, …

    May 3, 2025 · Customer relationship management (CRM) includes the principles, practices, and guidelines that an organization follows when interacting with its customers. CRM is often used …

  8. What is CRM? | Oracle

    What is CRM? The complete CRM guide. Customer relationship management (CRM) is a complete software system that manages customer relationships, but it isn't a single solution.

  9. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential …

  10. What Is a CRM? And How Does It Help Businesses? - Coursera

    Jul 28, 2025 · CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make …