There’s a lot that can go wrong with gen AI, but when it goes right, it’s worth highlighting. These companies, for example, use it to measurable effect to drive efficiency, write code, provide better ...

Many Qwen LLMs are among the most popular models on Hugging Face (Fig. 1). Qwen is continuously developing the models: after the convincing Qwen3 release in April 2025, the provider introduced a new ...

Yet linguists know that speech comes first – historically, developmentally and cognitively. Writing is a relatively recent technological invention layered on top of something much older and more ...

DoorDash has launched a multimodal machine learning system that aligns product images, text, and user queries in a shared ...

Among the primary concerns surrounding artificial intelligence is its tendency to yield erroneous information when summarizing long documents. These "hallucinations" are problematic not only because ...

Researchers reveal how Microsoft Copilot can be manipulated by prompt injection attacks to generate convincing phishing messages inside trusted AI summaries.

Analysts say the AI easy button doesn't exist in customer experience. Qualtrics is betting its new CX and research tools can get organizations closer.

Infrastructure ownership, deployment pipelines and AI workflows determine whether a DXP accelerates digital innovation or creates long-term friction.

Though new regulatory frameworks address fairness, accountability, and safety in AI systems, they often fail to directly mitigate the subtle communication bias in LLMs that can distort public ...