Process-oriented leaders focus on creating and optimizing systems to improve efficiency, streamline operations and drive long-term growth. They see structure as the backbone of success. Process-driven ...

Take a look at some of the acronyms creeping into enterprise architectures — BPEL (Business Process Execution Language), BPM (business process management), BPO (business process outsourcing) — and you ...

When it comes to leadership, four pillars form the foundation of success: performance, process, people and planning. Every leader has a unique style, but if you're a people-driven leader, your ...

In the fast-paced world of employee benefits, too many consultants and brokers focus on results — revenue growth, client retention and premium reductions — without giving due attention to the ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

Decisions are the lifeblood of business. From the c-suite to frontline employees, decisions are constantly being made at all levels within organizations. Some are consequential and irreversible, but ...

Beyond doubt, the rise of artificial intelligence (AI) is transforming the work landscape at an unprecedented pace. While AI is creating new job opportunities, it is also automating many tasks that ...