Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...

What if your PC could take care of boring tasks for you? With Windows PowerShell, it can. Here's how I use PowerShell to automate everyday repetitive tasks that I would be less keen to do otherwise.

VSM is a lean management technique that helps businesses eliminate process redundancies and waste by finding ways to improve current lean and agile business processes. Companies are always looking for ...

Process mining is the discovery, analysis and monitoring of end-to-end processes. Essentially, that means observing the journey of a project from start to finish and mapping out all the paths and ...

Being a part of an in-house service design team in the BBC comes with a lot of perks. I get to work on many complex and exciting projects, with a wide range of stakeholders. Every project is an ...