LONDON--(BUSINESS WIRE)--A global data analytics and advisory firm, Quantzig, that delivers actionable analytics solutions to resolve complex business problems has announced the completion of their ...

LONDON--(BUSINESS WIRE)--There are few markets that are as versatile and competitive as the telecom industry. With constant technological innovations and top market players attempting to increase ...

Cable and telecom companies have a rich history of customer service horror stories, but one area where they often excel despite famously poor customer care is reducing turnover, or churn. Healthcare ...

Big Data refers to a massive volume of both structured and unstructured data that is so large that it is difficult to process using traditional database and software techniques. While the presence of ...

Enterprises are collecting data in the order of petabytes, exabytes — even zettabytes. But data is messy, often disparate and siloed. Many enterprises are hesitant to use it (and thus gain insights ...

One of my Dutch compatriots has recently relocated from London to a beautiful part of the UK called the Cotswolds. It’s a rural setting with chocolate box villages, as many farms as Amsterdam has ...

Analytics is often associated with online marketing as a way to measure visits to a website and online commerce. Yet as brands increasingly rely on apps and websites to entice customers, they are ...

The telecommunications industry is growing, despite high customer churn rates. Overall U.S. telecommunications spending rose 4.9 percent in 2003, and is expected to grow to $1 trillion in 2007, ...

“If your retention is poor, then nothing else matters.” This statement by Brian Balfour should be front and center in the management discussions of every subscription-based business. Recurring revenue ...