While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long investigation. She explains who will get the new meters and what it means for customers’ water bills. The $8.5 ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...

DAD-OF-TWO Jake Gordon has spent five years battling an energy giant over his dumb smart meter that has never worked. He’s ...

Brits have been warned about new regulations that could result in them receiving £40 in compensation payments. According to ...

For new problems first arising on or after 23 February, you'll be eligible for £40 in automatic compensation ...

A Port Glasgow pensioner is STILL waiting for an engineer to come and fix a Smart meter - months after her energy supplier insisted it was on the case.

Energy regulator Ofgem will pay £40 to customers as new guidelines come in this month ...

Despite the U.S. government spending billions of dollars to encourage electric utilities to roll out the Internet-powered smart grid, the nation is at a critical stage for adoption of the ...