Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

Tommy Peterson is a freelance journalist who specializes in business and technology and is a frequent contributor to the CDW family of technology magazines. When the city of Los Angeles replaced its ...

Opinions expressed by Digital Journal contributors are their own. “In IT service management, success lies in creating processes that not only streamline operations but also adapt to changing business ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...

ISG Provider Lens™ report finds German companies embracing ITIL principles to improve business processes outside the IT environment The 2021 ISG Provider Lens™ ServiceNow Ecosystem Partners Report for ...

ServiceNow is a robust ITSM suite that offers organizations popular services on a single-platform. But it’s not as easy as deploying any tool or service – here’s six tips on how to embark on a ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Back in 2019 Wabtec and GE Transportation decided to merge organisations in a bid to become one of the world's largest suppliers of freight car and locomotive products - with combined revenues of ...

FRANKFURT, Germany--(BUSINESS WIRE)--Enterprises in Germany, particularly those in the manufacturing industry, are looking to service providers to help them leverage the ServiceNow product suite to ...