Confirm you’re comfortable writing it. Politely declining is perfectly OK if you don’t feel you can write a strong or meaningful recommendation. It’s better to be honest than to provide a lukewarm ...

Job seekers often spend countless hours developing their resumes and then treat their cover letters as an afterthought. This can be a critical mistake; the cover letter can help your resume get ...

It's always best for entrepreneurs to consult with an attorney when they need binding contracts or other legal documents. However, once you have legal documents that are valid in your municipality or ...

When it comes to professional communication, texting and messaging are convenient, but they can’t compete with a well-crafted business letter. “In the digital age, we’ve become much more casual in our ...

Complaint letters used to be seen only by the hapless elected officials, newspaper publishers and corporate complaint departments (the latter renamed “customer service” in a vain attempt to get ...

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...