This story originally appeared on Generocity. The formula for how the length of wait times for city social services impacts people in need is simple, according to Carlita Owens, a licensed clinical ...

WASHINGTON, DC — A new model of care that has shortened the time new patients spend with nurses by 45 minutes is increasing the satisfaction of physicians and patients at Miami Cancer Institute, ...

The past year’s economic volatility forced business leaders to shift strategies and reduce spending while simultaneously seeking new paths to profitability. In particular, according to a Gartner ...

If your load intake process looks like scribbled notes, missed emails, and “I’ll remember it later” — you’ve already lost. Not to the load board, not to rates — but to disorganization. And ...

In the life cycle of a legal matter, little attention is typically paid to the intake process. In fact, many lawyers may be tempted to view intake as simply an administrative matter that someone else ...

Processes between the patient access and patient intake departments are often disparate — as are differing technology solutions that only serve one group well. Patients, however, don’t distinguish ...