Effective operations are characterized by how well a firm can deliver value to its customer, according to Peter F. Drucker, political economist and business management scholar. An operations strategy ...

The strategic administration of production processes and personnel to maximize output, minimize errors and continually enhance product quality come under the general banner of "operations management." ...

strategy-making in a large organization can be best described as a "messy" process. Formulating and enumerating effective strategic goals involves significant consensus building and active leverage of ...

Process Network Synthesis (PNS) and the associated P-graph methodology represent a rigorous, graph‐theoretic framework for the systematic design, analysis and optimisation of process systems.

The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students are trained in various ...