Talenti, the gelato that sells for $5.79 at Whole Foods, has a problem: Nobody can open the jars, and hundreds of people are flocking to social media to vent. This reporter discovered the issue the ...

Correction: A previous version of this article incorrectly said that Josh Hochschuler had been living with gelato makers in Argentina; he had been apprenticing with them. It also incorrectly said that ...

If an impossibly tight lid has recently kept you from digging into your favorite flavor of Talenti gelato, put down the knife (or can opener, or wrench, or chainsaw) and back away slowly. The good ...

In 2017, Alexis Kleinman bought a jar of Talenti gelato and could not for the life of her get it open. She called her boyfriend for backup. He gripped the container, and the lid didn’t move an inch.