Kik wants to help retailers reach smartphone-addicted teenagers. The Canadian company launched a fashion and beauty chatbot category Thursday that’s designed to make shopping more social. Kik, which ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The ...

When Morningstar launched its AI-fueled research assistant chatbot Mo a year ago, it could comprehensively answer tens of thousands of investment-related questions in an instant, largely making it a ...

Glendale-headquartered California Credit Union has announced the launch of “Georgia,” a new virtual chatbot designed to deliver fast, intelligent and secure support to members 24/7. Named in honor of ...

While ChatGPT, Grok, and similar AI tools have gained incredible popularity in recent years, chatbots have been around for a long time — as far back as the 90s. Some of those chatbots have gone the ...

Xbox employees have been testing a virtual chatbot that can help with support queries and game refunds. Xbox employees have been testing a virtual chatbot that can help with support queries and game ...

At Facebook's F8 Developer Conference taking place this week, UCaaS provider Vonage announced an integration of its new chatbot, Vee, for Workplace by Facebook. The integration gives Workplace users a ...

The next phase of consumer interaction with AI technology will move far beyond chatbots, according to a panel of AI experts speaking at CES on Monday ahead of its official Jan. 7 kickoff. AI agents, ...

A new chatbot developed by Gov. Mike Braun's administration aims to make health care price data more accessible to Hoosiers. Need a colonoscopy, for example? If you ask the chatbot to find you the ...