These days, most executives understand that bot attacks of any kind are something to be avoided. But lumping all bot attacks into the same categories is like saying everyone entering the emergency ...
In part one of this series, we discussed conversational AI and described the principal capabilities Google Contact Center AI (CCAI) provides: Virtual Agent, Agent Assist, and Conversational Topic ...
Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The internet is a very different place than it was just a year or two ago. AI has completely ...
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