December 4, 2008 I hate queues. It’s why I never went to Disneyland a second time, why I have developed an industrial-sized, alcohol-proof bladder and why I’d rather bank and shop online than do it in ...

Unexpected disruptions can throw your business into disarray, leaving customers frustrated and staff overwhelmed. Even more concerning is that much of this chaos can be prevented with the right tools.

Morrisons has announced it will stop using its Intelligent Queue Management (iQM) technology in its stores from today. The grocer’s new chief executive David Potts has made the decision to ditch the ...