Pressures to decrease cost, increase reliability, and comply with local regulations conspire to make it harder than ever for IT to deliver business services efficiently. We are fast approaching the ...
CIOs will face many challenges in 2003. They must improve ROI, increase service levels, and enhance security—all while maintaining flat budgets and headcount. How can CIOs meet these objectives while ...
Industry watchers and IT managers say implementing the best practices laid out in ITIL can streamline IT operations and reduce costs, lower risk, and ensure that enterprisewide security policies are ...
On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback