The term 'customer success' is one that's increasingly bandied about by technology vendors, but it has many different meanings. For most SaaS vendors, the main focus is how successfully a customer is ...

Highly configurable, integrated and fully branded omnichannel hub lets customers book services and get accurate information online, through social or over the phone IFS, the global enterprise ...

The latest trends in software development from the Computer Weekly Application Developer Network. The action (or practice) of customer service itself is not immune from the juggernaut effect of ...

ITASCA, Ill.--(BUSINESS WIRE)--While various surveys of enterprise resource planning (ERP) software users report typical satisfaction levels in the area of 50 percent, IFS North America’s most recent ...

How will we cope with the AI Chatbot takeover? Ordering lunch for a group or office using an AI chatbot, searching for recipes online, or using a virtual assistant to control your home with AI. AI ...

IFS is an ERP software vendor who has steadily amassed a significant customer base — mostly manufacturers. The company has had some ownership and leadership changes in recent years and, as a ...

IFS, the leading provider of Industrial AI software, has for the fourth consecutive year, been named a Customers' Choice in the 2026 Gartner Peer Insights Voice of the Customer for Cloud ERP for ...

IFS’s leading workforce scheduling solution to radically improve the efficiency of 5,000 field service engineers IFS, the global enterprise applications company, announces that Saudi Telecom Company ...

Johannesburg, June 29, 2021 – The collaboration between IFS and Microsoft is enabling South African businesses to realise efficiencies, benefit from innovation and develop new products and services to ...