Successful technology businesses prioritize innovation and focus on designing solutions that work the way people do. Creating a culture of innovation and human-centered design may seem like distinct ...

The federal government plays a crucial role in providing services that citizens rely on daily, especially during significant life changes and challenges. By funding initiatives and establishing ...

The term “human-centered design,” or HCD, came into vogue more than a decade ago as a way to describe a new approach to the delivery of government services and to elevate government activities overall ...

To create offerings that truly resonate with users, tech companies need to prioritize empathy and human-centered design. But when dev teams are focused on coding and accounting for all the minutiae ...

Does design guide usage, or does usage guide design? Students struggle to maintain focus, employees flinch under harsh lighting, and occupants withdraw from rigid spaces, often in response to ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...