From the academy to retirement, police officers face continuous change, and experts warn that promoting supervisors without proper training can weaken departments at their most critical level. When ...

We still promote managers for technical skills, then hand them the keys without a playbook. Training shouldn't be sitting in a classroom, then going back to a high-stress floor. That's a recipe for ...

GARDNER — Thirty employees from All One Credit Union in Leominster and GFA Credit Union in Gardner recently completed Mount Wachusett Community College’s (MWCC) 75-hour First Line Supervisor training ...

Only 30% of front-line supervisors said they were placed into their role based on supervisory skills, experience as a supervisor or because they began their career as a supervisor, according to recent ...