Exotel, which is into customer communications, has announced the introduction of its multilingual autonomous contact centers offering connected customer experiences. “Like autonomous vehicles that ...
From L-R: Ishwar Sridharan, Chief Operating Officer (COO), Exotel; Shivakumar Ganesan, Co-Founder & CEO, Exotel; Sachin Bhatia, Chief Growth Officer (CGO), Exotel. NEW DELHI: Homegrown cloud ...
NEW DELHI: Homegrown cloud communications platform (CPaaS) provider Exotel on Wednesday launched an AI chatbot builder – ExoMind – for enterprises, which will utilise the large language model (LLM) of ...
With the constantly changing business dynamics and the rise of technology, consumer expectations and engagement equation has evolved. Consumers' demand for a seamless experience has started to reflect ...
The VP and Global Head of Marketing shares his insights on leveraging gen-ai, future expansion, and key brand engagement strategies. Customer conversational AI platforms have become instrumental in ...