This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Records show dispatcher Makeeba Greer was ...

Greg Rosno said the first ever 911 call was made in Alabama in 1968. It was only a couple of years later in 1970 when Eau Claire first established their communications center for the ...

Inside the dispatch center, every call is tracked and prioritized through a system known as Computer-Aided Dispatch, or CAD. “If it's a higher priority call, we can see who needs to go to that call, ...

GREENWICH — The 911 emergency dispatch center's computers, electronics, furniture and carpeting are around a decade old and starting to break down. Now the emergency call center at police headquarters ...

SAN FRANCISCO (KGO) -- ABC7 News has confirmed that San Francisco's 911 service dispatch computer system was down Tuesday afternoon. From about 3 p.m. to 5 p.m., 911 dispatchers had to manually write ...

OAKLAND — A computer-system failure forced dispatchers in Oakland’s high-volume 911 center to take down callers’ information with pen and paper, slowing the city’s ability to respond to emergencies on ...