Value stream alignment. Define value streams using the customer lifecycle to guide digital transformation and improve efficiency while prioritizing customer experience. Agile strategy approach. Use ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

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New tool addresses the need to find lower costs for storing ever-increasing amounts of data by maximizing efficiency in moving and archiving Oracle unveiled a new management tool on Monday that will ...

When used well, lifecycle automation can help companies collect leads, convert clients and create fans. Here’s a look at what it is, how it works and how to get started. Your business needs more ...

DocuSign Inc. is targeting smaller and growing businesses with its latest offering announced today, CLM Essentials. CLM Essentials is a contract lifecycle management tool that’s designed to reduce the ...

Google Ads introduced customer lifecycle features in Performance Max, which will let you bid more aggressively for lapsed customers and track acquisition costs more precisely. PMax is also getting new ...