And they abused a Mandiant-developed open source tool in the attacks ShinyHunters told The Register that it has stolen data from about 100 high-profile companies in its latest Salesforce customer data ...

In a data breach notification letter sent out to affected individuals, Ericsson US said it spotted “a suspicious event” and potential unauthorized access to its systems on Apr ...

Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

Your customers expect everything to work perfectly. A slow checkout page, confusing support experience or delayed shipment can send them straight to competitors. But here's the problem: most companies ...

As AI continues to reshape the business technology landscape, one thing remains unchanged: Customer data is the fuel that fires business engines in the drive for value and growth. Thanks to a new ...

Lloyds Banking Group plans to slash technology costs by hundreds of millions of points by 2028, and sell more anonymised customer data to third parties. According to a Financial Times report, the bank ...

LexisNexis confirmed a breach involving legacy servers and limited customer data. The company says there’s no impact to products or services.

Internal documents reveal Lloyds Bank’s aim to reduce technology costs by 35% by selling customer data and automating ...

Tens of millions of AT&T customers have just over a week to claim their share of a $177 million settlement stemming from two massive data breaches the telecom giant disclosed last year. The deadline ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time. For much of the past decade, customer data platforms (CDPs) were positioned as ...

In 2024, AT&T faced scrutiny due to two major data breaches that compromised the personal information of millions of customers. The first breach, announced in March, exposed sensitive data such as ...

CLEVELAND — Grocery store loyalty programs offer customers digital coupons, fuel discounts and product recall notifications in exchange for membership. However, a Consumer Reports investigation has ...