When a member of the public has an issue accessing a federal benefit or service, they often contact their member of Congress for help. That assistance is called constituent casework. If an agency ...

With the House in recess from April 11 to April 20, many representatives have returned to their respective districts to hold town halls and hear the voices of local constituents. However, these ...

Rep. Kevin Kiley set out to reach his far-flung constituents Monday night with a telephone town hall. Instead, many heard a recorded voice telling them the line was ...

Frustrated constituents brought their concerns over President Donald Trump’s slew of executive orders and new Department of Government Efficiency to town hall meetings across the country as members ...

Republicans in Congress use taxpayer-funded email messages to contact constituents more often, and perhaps more effectively, than their Democratic counterparts. That’s what I’ve found over 15 years of ...