Buying a car is only half the equation, customer satisfaction with the ownership experience is also important. Which brand is ...

Trying to find the best tire retailer of them all can be difficult, but one specific retailer might be worth avoiding if you ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

78% of customers rate their Muni experience as “excellent” or “good.” That’s a six-point jump from our 2024 survey. Customers gave Muni higher ratings last year across multiple service categories.

Buying new tires for a car, pickup truck, or sport utility vehicle is rarely an enjoyable experience. Prices are high, choices are overwhelming, and even well-known brands do not always deliver the ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--The retail sector continues to face a shifting and dynamic environment, with some brands thriving amid economic pressures while others struggle to maintain customer ...

A new report, based on interviews with more than 8,000 U.S. internet customers, ranks providers across multiple ...

Rivian is a popular and cutting-edge maker of electric vehicles, especially pickup trucks. Consumer Reports, however, ranked them dead last in a list of most reliable automakers. Despite a low ...

CarGurus has released its seventh annual U.S. Consumer Insights Report, revealing growing consumer satisfaction and increased buying power among car shoppers. The report highlights a year-over-year ...

Consumers are raising the bar for what they expect from their home electronics and appliances, and shiny new features will only impress them so much. According to the American Customer Satisfaction ...

Although this car is relatively popular, its predicted reliability ratings from Consumer Reports are low due to issues with braking and in-car electronics.