Healthcare providers face mounting pressure to improve patient satisfaction and retention through better communication. A recent survey by RingCentral reveals critical insights into patient ...

Overview Data science roles are expanding as AI tools handle more routine work.Foundation models are replacing task-by-task ...

Unified communications (UC) tools have become deeply embedded toolsets used by modern hybrid workforces, enabling messaging, calls, and meetings across increasingly distributed teams. What was once ...

Business conversations are increasingly happening on messaging platforms, but much of those interactions get lost in commmunication silos. (Photo Illustration by Pavlo Gonchar/SOPA Images/LightRocket ...

While the move promises to cut costs and improve patient outcomes, change has come more slowly than expected, and many leaders aren’t sure what to do amidst the stalled progress. For as long as the ...

Dramatic shifts in the economic landscape have hampered morale and productivity in many organizations. However, it’s not because more employees are insisting on remote work, as some executives have ...