The front office is the heart of a hotel. It's the first and last areas guests see and interact with. How well the front office operates can create repeat business or drive customers away. A hotel's ...

Ibis has announced the completion of the roll-out of its new guest welcome programme across all ibis, ibis styles and ibis budget hotels in the UK, aided my mobile technology. The new approach sees ...

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of ...

Although CEOs might be the ones calling the shots on fees and check-in procedure, front desk employees have the most face time with guests and can quickly tell what's working and what's not. “It’s a ...

The hotel night auditor is responsible for reconciling and closing out daily hotel financial activities. The night audit shift starts after most hotel staff leave for the day. There is a long list of ...

The $500 billion global hospitality industry is facing disruption from new industries and technologies. The sharing economy is changing consumer expectations and causing major shifts in the ...

Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, and Chairman of The Executive Council of Dubai, has announced the ...

As one of the first fully certified/compliant technology providers to facilitate the new digital hotel check-in process, Hudini looks forward to contributing to Dubai's vision for seamless guest ...