I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Business analysts, for instance, are also known as: business systems analysts, business technology analysts, system analysts or requirements analysts. “Everyone agrees on the importance of the ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

As the Q3 earnings season wraps, let’s dig into this quarter’s best and worst performers in the business process outsourcing ...

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