Salesforce.com plans to announce a new application on Tuesday that lets companies create enterprise social networks where they can interact with customers and partners. Salesforce.com already offers ...

Chatter, which Salesforce unveiled at its Dreamforce conference in November, is essentially a social networking system for businesses to use within their organizations. It's slated to be generally ...

Salesforce and Pegasystems could not be further apart in terms of where both companies started their respective customer relationship management (CRM) journeys. Salesforce is currently evolving from ...

Salesforce’s revamped Slackbot adds MCP agent routing, desktop actions, voice, Slack CRM and more innovations that can ...

Nearly three years after it acquired business productivity platform provider Quip, Salesforce announced deeper integrations. Salesforce recently announced the availability of Quip for Salesforce as ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

Amazon Web Services Inc. and Salesforce.com Inc. are teaming up to build integrations that will connect a large number of their respective cloud products with one another. The effort, which the ...

Desktop business applications just took another hit with the launch of Salesforce for Google Apps, which integrates Gmail, Google Calendar, Google Talk and Google Docs into Salesforce‘s customer ...