Top Stories from Jan. ESCAMBIA COUNTY, Fla. (WKRG) — A new 911-call routing service is coming to Escambia County. Next ...

Escambia County has launched Next Generation 911 Core Services, marking a major advancement in how emergency calls are routed, managed, and delivered to first responders throughou ...

While geo-routing has been deployed in Florida before on a broader north–south or regional basis, this marks the state's ...

SPRINGFIELD, Mo. — The Springfield-Greene County 911 Emergency Communications has announced plans to update mapping and addressing data used in routing 911 calls. According to a City of Springfield ...

Across the United States, a quiet shift is underway in the way local governments answer the phone. Non-emergency calls that once rang straight through to human dispatchers are increasingly being ...